Frequently Asked Questions
Call 800-561-9530 for other inquiries.
All Storeplex locations are gated, camera-monitored, and protected with coded access. Each container is made of heavy-gauge steel with a built-in lock box for added security.
Yes. Bringing your own lock gives you full control over access.
We recommend a standard padlock with a 1-inch shackle style lock. These fit securely inside our lock boxes and offer the strongest protection against tampering. Please remember to put it in the lockbox.
For safety and compliance, hazardous materials, flammable liquids, explosives, perishable goods, and live animals are not permitted. Most tools, equipment, inventory, and household items are allowed.
Storeplex accepts all major credit cards. Automated monthly billing is available for convenience
No. All Storeplex storage options are month-to-month. You can upgrade, downsize, or cancel whenever your needs change.
Use a high-quality disc or hockey-puck style lock designed to fit inside the built-in lock box, then slide the shackle into the keeper and fasten the lock box latch until it clicks. Storeplex recommends this method to ensure maximum protection for your contents.
Self Storage
Self storage lets you park right in front of your unit for fast, ground-level loading and unloading.
Self storage is ideal for contractors, small businesses, and families who need 24/7 access and convenient vehicle-side loading.
Yes. All self storage locations offer unlimited access 7 days a week.
Yes. Storeplex allows customers to use power tools inside and around their drive-up unit, as long as all work is safe and respectful of other customers. Many contractors use their unit as a small project space or prep area. If you need guidance on what is permitted, our team is happy to help.
Units typically come in 8 foot, 10 foot, 20 foot, and 40 foot sizes. Our team can help you choose the right fit.
CLIMATE-CONTROLLED STORAGE
Ideal for importers, retailers, contractors, and homeowners storing items that should not freeze, such as electronics, documents, inventory, or valuables.
All climate-controlled units are inside a secure, fully enclosed building with drive-up access for easy loading.
The containers inside the building are not insulated, but the building itself is heated through the winter to protect stored items.
Mobile Storage
Mobile storage is a secure container delivered directly to your home, job site, or business. You load it at your pace and keep it on-site as long as you need.
Yes. We can move your container anywhere on-site or deliver it to a new location when your project or move requires it.
Contractors, service crews, retailers, and families who want storage delivered directly to their property or job site.
Mobile units can be placed on private property such as driveways, yards, or commercial sites. They usually need a permit to be placed on public roads.
A site contact is required for all deliveries. We are unable to deliver a unit without one.
Value Storage
Value Storage is a secure container stored within our fenced yard. It is a cost-effective option for long-term storage or items you do not need to access regularly.
Simply request access and our team will bring your container to ground level within 48 hours.
Ideal for contractors, retailers, small businesses, and homeowners who do not require frequent access to their unit and need secure storage for seasonal, surplus, or long-term items. Also a practical option for people who are moving or travelling.
Yes. All containers are weatherproof steel units stored in monitored yards.
No. Value Storage is available in Edmonton, Calgary, Grande Prairie, Prince George, and Richmond.
STORAGE YARD
Storage yard gives you a secure outdoor fenced space with a dedicated container included for tools, inventory, or equipment.
Work vehicles, commercial trucks, trailers, equipment, machinery, recreational vehicles, boats or materials and supplies. A container is included for added security.
Yes. Contractors and businesses can use their yard space for equipment prep, material staging, or operational needs.
Yes. Power tools are welcome in your yard space. Many contractors and service companies use their space for job prep, equipment work, and material staging. You can run tools inside your included container or in the open yard area.
Yes, with prior approval from our team. Temporary shelters, racks, or covered work areas are permitted.
Space varies by location. Our team can help you choose the right yard size for your vehicles or equipment.
Need help deciding?
Call us at 800-561-9530 and talk directly with our team.
